General Terms and Conditions (GTC)
1. Scope
These General Terms and Conditions apply to all contracts concluded via the online shop "Salam & Soul" (hereinafter "we" or "us") at the address [www.salamandsoul.de](http://www.salamandsoul.de).
2. Contracting party
The purchase contract is concluded with:
Salam & Soul
Owner: Robert Fröhlich
Grünstr. 37
47051 Duisburg
Email: SalamandSoul@gmail.com
Phone: 01577/4486823
3. Offer and conclusion of contract
The product presentations in the online shop are non-binding. By clicking the "Buy now" button, you submit a binding offer to purchase the product in your shopping cart. We will confirm receipt of your order via an automated email. The purchase contract is concluded upon our express acceptance of the order (e.g., by shipping confirmation).
4. Prices and payment terms
All prices include VAT. Payment can be made via Visa, Mastercard, PayPal, or direct bank transfer.
5. Delivery
Delivery will be made to the address you provide. Delivery time is typically 2-3 business days after receipt of payment. We will notify you immediately of any delays.
6. Right of withdrawal
Customers have the right to cancel the contract within 14 days without giving any reason. Further information can be found in our cancellation policy.
7. Warranty
The statutory warranty rights apply. In the event of defects, you have the right to subsequent performance (repair or replacement). If subsequent performance is unsuccessful, you can withdraw from the contract or reduce the purchase price.
8. Liability
We are not liable for damages caused by improper handling of the goods. Beyond that, liability is limited to intent and gross negligence. Our legal representatives and vicarious agents are liable within the scope of the statutory provisions.
9. Data protection
For information on the processing of your personal data, please see our privacy policy.
10. Final provisions
The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is the registered office of our company, provided the buyer is a merchant.
